Insurance Claim Support

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USA STORM ROOFING AND CONSTRUCTION GROUP

INSURANCE CLAIM SUPPORT

What insurance claim support means

Insurance claim support means getting help with your insurance claim after your home is damaged. A team can document the damage, gather photos and details, explain what your policy may cover, and help make sure the needed repairs are clearly included in the claim.

How We Help Homeowners After Storm Damage

At USA Storm Roofing and Construction Group, we inspect the damage, document it clearly, meet the adjuster on-site, and complete the repairs to code.

Step 1: Inspection & Damage Photos

We schedule an inspection and check your roof and exterior for damage from hail, wind, or fallen debris. We take photos, measurements, and notes so your insurance company has clear evidence.

Step 2: Claim Filing Help

Once damage is confirmed, we help you start the claim with your insurance company and share the right details from the beginning.

Step 3: Adjuster Meeting

Your insurance company sends an adjuster to inspect the property. We meet the adjuster with you and point out the damage we found so nothing is missed.

Step 4: Scope Check & Extra Requests (Supplements)

After the visit, the insurance company sends a scope of loss showing what they approved and the prices they used. We review it to make sure it covers the full repairs, not just the obvious items. If something is missing or priced too low, we send a supplement request with photos and details.

Step 5: Scheduling & First Payment (ACV)

When the scope is set, we schedule the work and review materials and timing with you. The first insurance check is usually ACV (Actual Cash Value), which is the depreciated amount. The homeowner pays the deductible, and it cannot be waived. If you choose upgrades, we go over the added cost before work starts.

Step 6: Repairs & Restoration

We complete the approved work to code and to manufacturer standards. This can include roofing, siding, gutters, windows, and other exterior repairs in the claim.

Step 7: Final Documents & Depreciation

After the work is done, we submit the final paperwork showing the job is complete. This helps the insurance company release the remaining funds (depreciation) so the claim can be finished.

How We Work With Insurance Adjusters

USA Storm Roofing and Construction Group meets the adjuster on-site, shares clear documentation, and follows the claim process in a professional, honest way so the damage and repairs are understood from the start.

Step 1: We Get Ready for the Adjuster Visit

After we confirm storm damage, we help line up the adjuster appointment and organize our photos, notes, and measurements for the meeting.

Step 2: We Meet the Adjuster On-Site

A member of our team attends the inspection with the homeowner. We walk the roof and exterior with the adjuster so the damage is seen during the visit.

Step 3: We Show the Damage with Photos and Measurements

We point out hail, wind, and impact damage and support it with clear photos and measurements. This helps reduce missed items in the report.

Step 4: We Check the Insurance Scope

After the inspection, the insurance company sends a scope of loss showing what they approved and how it’s priced. We review it to make sure it covers the full repairs, not only the shingles.

Step 5: We Send a Supplement When Needed

If the scope leaves out required work or the pricing is too low, we submit a supplement with supporting documentation to request updates.

Step 6: We Keep Communication Clear and Respectful

We stay professional and fact-based. We don’t pressure anyone, we don’t promise approvals, and we don’t exaggerate damage—we document what’s there and help the claim match the repairs.

What documents and inspections we provide

Inspections We Provide

We don’t only check shingles. We look for storm damage across the property so repairs aren’t left half done.

Full Property Inspection
We inspect for hail, wind, impact, and water-related damage. This can include the roof, siding, gutters, windows, and any interior areas affected by leaks.
Adjuster Meeting Inspection
We meet the insurance adjuster at the home and walk the property with them. We point out the damage we found so it’s seen and noted during the visit.

Documents We Provide

Insurance claims rely on clear proof. We provide the paperwork and support needed to match the repairs.

Damage Proof (Photos, Notes, Measurements)
We document the damage with photos, notes, and measurements to show what needs to be repaired.
Scope Review
We review the insurance scope to make sure it includes all needed work—not only the roof.
Supplement Requests
If something is missing or priced too low, we submit a supplement with supporting proof to request updates.
Final Paperwork for Final Payment
After the work is done, we provide the final documents needed to show the job is complete. This helps release the remaining insurance funds that are held until completion.

How Supplements Are Handled

What Is a Supplement?

A supplement is a request for additional insurance money when the original estimate is missing required repairs or the pricing is too low. It’s a formal request sent to the insurance company to cover work that should be included based on the storm damage.

Our Supplement Process

Step 1: We review the scope of loss
After the adjuster report comes in, we review the scope to make sure it covers all storm damage—not only shingles.

Step 2: We list what’s missing
If we find missing items, we write them out clearly. This can include code-required work, manufacturer requirements, or damage to gutters, siding, flashing, vents, or other parts of the exterior.

Step 3: We submit the supplement
We send the supplement to the insurance company before scheduling work, or early in the scheduling stage, so the claim matches what needs to be done.

Step 4: We support it with proof
Supplements only get approved when they’re backed by documentation. We use photos, notes, and measurements from the inspection to show why the added work is needed.

Why Supplements Matter

Supplements help make sure the insurance claim covers the full repair, done to code and manufacturer standards. This helps the homeowner avoid gaps in coverage and reduces the risk of surprise costs during the project.

What We Handle vs. What the Homeowner Is Responsible For

What We Handle (USA Storm Roofing and Construction Group)

We handle the inspection, the claim support, and the repair work so the process is easier and the repairs are done the right way.

Managing the job
We coordinate the full storm repair process. This may include roofing, siding, gutters, windows, and interior repairs related to storm damage.
Inspection and damage proof
We look for storm damage (hail, wind, impact, water issues) and document it with photos, notes, and measurements.
Meeting the adjuster
We attend the adjuster visit and show the damage we found so it’s seen and written into the report.
Checking the scope and sending supplements
We review the insurance scope to make sure it includes all needed repairs. If something is missing or priced too low, we send a supplement with proof.
Completing the repairs
We complete the approved work to code and manufacturer standards.

What the Homeowner Is Responsible For

The deductible
The homeowner pays the deductible. It cannot be waived.
Upgrades (if you choose them)
If you choose materials or options beyond what insurance covers, you pay the added cost.
Signing final paperwork
The homeowner signs the final documents to confirm the work is complete. This is often needed for the insurance company to release the remaining funds and close the claim.

You’re Not Alone in the Claims Process

You’re not alone in this process. After a storm, we guide you step by step—from the inspection and documentation to meeting the adjuster and completing the repairs. We help you understand what’s happening, what comes next, and what paperwork matters, so you’re not left guessing or dealing with the insurance company on your own.