Privacy Policy

Last Updated: October 22, 2026

USA Storm Roofing and Construction Group (“Company,” “we,” “us,” or “our”) respects your privacy. We are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, share, and protect information when you visit our website, contact us, or request our services.

1. Scope of This Privacy Policy

This policy applies to information we collect through:

Our website and online forms
Phone calls, text messages, and emails
Advertisements and marketing campaigns
Roof inspections, estimates, and service requests

This policy does not apply to third-party websites linked from our website.

2. Information We Collect

We may collect personal information that you provide directly or that is collected automatically when you use our website.

Information You Provide

This may include:

Your full name
Phone number
Email address
Property address
Details about requested services or property damage
Communication preferences

Information Collected Automatically

This may include:

IP address
General location, such as city or state
Browser and device information
Website activity and interactions
Referral sources and advertising interactions

We do not knowingly collect sensitive personal information unless it is needed to provide requested services.

3. How We Use Your Information

We may use your information for lawful business purposes, including:

Responding to questions and service requests
Scheduling inspections and appointments
Preparing estimates and providing services
Sending project updates and follow-up communications
Sending service-related and promotional messages
Improving our website and customer experience
Supporting advertising, analytics, and marketing
Meeting legal, compliance, and recordkeeping requirements

We do not sell your personal information.

4. Phone Calls and Text Messages

We use the contact information you provide to respond to inquiries and communicate about requested inspections, estimates, and services.

Providing your phone number or submitting an inquiry does not automatically mean you agree to receive automated marketing calls or promotional text messages.

We obtain separate consent for those communications through the applicable opt-in disclosure. Consent is not required to purchase our services.

Message and data rates may apply.

You can opt out of text messages by replying STOP or contacting us directly. For assistance, reply HELP or contact our team.

You may also ask us to use another available contact method for service updates.

5. Optional AI-Assisted Feedback Calls

With your separate and optional permission, USA Storm Roofing and Construction Group may use automated, AI-generated, or prerecorded calls to request feedback about your project.

During these calls:

The assistant identifies itself as AI.
The assistant identifies USA Storm Roofing and Construction Group.
Calls may be recorded or transcribed, as disclosed in the consent choice and at the start of the call.
We may use your contact details, consent choices, feedback, call outcomes, and recordings or transcripts to document responses and arrange customer-service follow-up.

Providing your phone number alone does not authorize these calls.

You can withdraw permission by:

Saying “stop calling”
Calling (571) 653-1241
Emailing info@usastormroofing.com

Participation is optional and is not required to purchase our services.

6. Email Communications

We may email you about your inquiry, inspection, estimate, or project.

Marketing email preferences are managed separately from service requests.

You can unsubscribe from marketing emails by using the unsubscribe link or contacting us directly.

We may still send necessary service-related emails.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Support website functionality
Analyze website traffic and performance
Support advertising and marketing activities

You can manage cookies through your browser settings.

Disabling cookies may affect certain website features.

8. Sharing Your Information

We may share personal information when necessary with:

Service providers that support communications, scheduling, business operations, analytics, or marketing
Legal or regulatory authorities when required by law
Parties involved in protecting safety or enforcing our legal rights

We may also share aggregated or de-identified information without restriction.

We do not sell, rent, or trade personal information.

9. How Long We Keep Information

We retain personal information for as long as necessary to:

Provide requested services
Maintain business records
Meet legal obligations
Resolve disputes
Enforce agreements

Retention periods depend on the type of information and applicable legal requirements.

10. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards designed to protect your information.

However, no security system can guarantee complete protection.

We cannot guarantee that unauthorized access will never occur.

11. Children’s Privacy

Our services are intended for individuals who are 18 years of age or older.

We do not knowingly collect personal information from children under 13.

12. Your Privacy Rights and Choices

You may request to:

Access your personal information
Correct inaccurate information
Delete your personal information, subject to applicable legal requirements

You can submit requests using the contact information provided in this policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy at any time.

Changes become effective when the updated policy is posted on our website.

Continued use of our website constitutes acceptance of the revised policy.

Contact information

USA Storm Roofing and Construction Group
10306 Eaton Pl Suite 300
Fairfax, VA 22030
Phone: 571-653-1241
Email: info@usastormroofing.com
Contact form: Contact USA Storm Roofing