Privacy Policy

Last Updated: January 2026

USA Storm Roofing and Construction Group (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website https://usastormroofing.com, communicating with us, or requesting services.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information.

Scope of this policy

This Privacy Policy applies to information collected:

Through our website
Through online forms
Through phone calls, text messages, and emails
Through advertisements and marketing campaigns
During inspections, estimates, and service requests

This Policy does not apply to third-party websites that may be linked from our website.

Information we collect

We may collect the following categories of personal information:

Information you provide directly:

Full name
Phone number
Email address
Property address
Service details or descriptions of damage
Communication preferences

Information collected automatically:

IP address
General location data (city/state level)
Browser type and device information
Website interaction data
Referral sources and advertising interactions

We do not knowingly collect sensitive personal data unless required to perform requested services.

How we use your information

We may use your information for lawful business purposes, including:

Responding to inquiries and requests
Scheduling inspections and appointments
Providing estimates and services
Communicating about projects and follow-ups
Sending service-related and promotional communications
Improving website performance and customer experience
Advertising, analytics, and marketing optimization
Legal, compliance, and recordkeeping purposes

We do not sell your personal information.

SMS, phone, and automated communications (TCPA compliance)

By providing your phone number to us, you expressly consent to receive:

Phone calls
Text messages (SMS)
Automated, prerecorded, or artificial voice communications

Messages may include:

Appointment confirmations
Inspection updates
Service communications
Follow-ups
Promotional or informational content

Consent is not a condition of purchase.

Message and data rates may apply.

You may revoke consent at any time by:

Replying STOP to any text message
Using any other reasonable method to notify us

For help, reply HELP or contact us directly.

Email communications

By providing your email address, you consent to receive emails related to:

Service inquiries
Estimates and inspections
Ongoing or completed projects
Marketing or promotional messages

You may opt out of marketing emails at any time using the unsubscribe link provided. Transactional or service-related emails may still be sent.

Cookies and tracking technologies

We use cookies and similar technologies to:

Enable website functionality
Analyze traffic and performance
Support marketing and advertising efforts

You may control cookies through your browser settings. Disabling cookies may limit certain website features.

Sharing and disclosure of information

We may share personal information only as necessary with:

Service providers assisting with communications, scheduling, operations, analytics, or marketing
Legal or regulatory authorities when required by law
Parties involved in enforcing our rights or protecting safety

We may also share aggregated or de-identified information without restriction.

We do not sell, rent, or trade personal information.

Data retention

We retain personal information for as long as necessary to:

Provide services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce agreements

Retention periods vary based on the nature of the information and legal requirements.

Data security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no system can guarantee absolute security, and we cannot ensure or warrant complete protection against unauthorized access.

Children’s privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 13.

Your rights and choices

You may request to:

Access your personal information
Correct inaccurate information
Request deletion of your personal data, subject to legal requirements

Requests may be submitted using the contact information below.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes are effective upon posting. Continued use of our website constitutes acceptance of the revised policy.

Contact information

USA Storm Roofing and Construction Group
10306 Eaton Pl Suite 300
Fairfax, VA 22030
Phone: 571-653-1241
Email: info@usastormroofing.com
Contact form: https://usastormroofing.com/contact/