Leak Diagnosis
Investigate the Source of Water Entry
A ceiling stain does not always sit directly below the point where water enters. Our paid leak diagnosis service investigates the roof and exterior areas relevant to your symptoms, explains the evidence and recommends the next step.
Start with the history
Tell us when the leak appears, which room is affected, whether it follows wind-driven rain or prolonged wet weather, and what repairs have already been tried. Safely taken photos from different dates can help show a pattern.Look at connected details
Depending on the location and safe access, the assessment may consider shingles, flashing at walls and chimneys, pipe penetrations, roof edges and nearby drainage. Water can also relate to plumbing, condensation or other building systems; findings may call for a different specialist.If water is entering now
Avoid wet electrical areas and unstable ceilings. Describe active leaks when calling so we can discuss availability and whether temporary protection is appropriate. Do not access the roof yourself.
What the diagnosis includes
- A targeted assessment of accessible roof and exterior areas relevant to the reported leak.
- Photos of key findings where safe and accessible.
- An explanation of observed conditions, likely water paths, inspection limits and recommended next steps.
What may need a separate agreement
Repairs, temporary protection, opening concealed areas, specialist testing or further investigation are not automatically included. Confirm the proposed methods, scope and any additional charge before work begins.When the source remains uncertain
Intermittent leaks and concealed construction can limit what one visit establishes. Ask which findings are confirmed, which remain uncertain and what follow-up would help. A diagnosis should not promise a repair outcome before the source and scope are understood.Important:
Leak diagnosis is a paid service, separate from a free exterior repair estimate. Confirm the fee, the visit scope and when payment is due before booking. If you hire us to perform the related roof leak repair, the diagnosis fee is credited toward that repair total; confirm the applicable credit in the written proposal.